Why do people simultaneously love and hate technology?

We love and hate technology for its unlimited yet unfulfilled promises.

Interestingly, this topic came up in the original Questions, Answered:

"What is a current obsession you just don't get?

The all-important rush to technology. Technology should be about how it impacts our lives, how it solves problems and makes people's lives better, how it makes the process simpler and how it helps people achieve outcomes better, faster, cheaper."

But we neglect this to...

[instead] "focus on how technology is used rather than what it does."

This...

"leads to a surprisingly different view of technology and the rush towards features, complexity and how value is created."

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