Simplified strategies that can be condensed and packaged into soundbites spread into society’s collective conscious and accepted wisdom far faster than nuanced, complex ideas under the economics of today’s media. While the clamor for heuristics, stereotypes and easy answers isn’t new, if we demand thoughtful discourse and nuanced answers can we reshape the economics of media?

I’m less interested in Chris Anderson’s new book “Free: The Future of a Radical Price” than I am over the actual debate over the concept.

If you want to dig into the debate over the concept, check out the salvos from Malcolm Gladwell, Chris Anderson, Seth Godin and Mark Cuban, and then dig into the more balanced takes on the debate from Mike Masnick, Valeria Maltoni, Alan Patrick and Michelle Greer.

Put the debate over “free” aside for a moment, I simply I won’t be able to do it justice better than Masnick, Patrick or Maltoni; I’m more interested in the debate itself and how “strategy by soundbite” wins in mass media.

The demand for answers crowds out great questions.
It’s impossible for everyone to understand every part of every debate: heuristics and stereotypes are a fundamental necessity for people to process information and create knowledge. Information overload is not a new issue; in fact, as individuals we have always lived in a state of information overload even though as a society we find ways to adapt to higher levels of data and increased rates of transmission throughout the world. Supply and demand change to establish new equilibriums between content and context.

But what do these equilibriums represent? Easy answers? Generalized strategies misinterpreted and mistakenly adopted as best practices and winning tactics? Do great questions lie unasked and unanswered in perpetuity, lost to the annals of history?

Polarized positions pay, nuanced thought loses.
Patrick, The Free Market for Snake Oil and the Age of Unreason:

The lesson for the future is obvious. The truth may out, but if its not populist it will need a frigging great megaphone to have a hope of being heard.

Right now, as far as I can see, in the New Media Age there is a big risk that the Age of Reason is slowly sinking, and we are entering the Age of Unreason, as the (largely unfunded) forces of Right drown in a sea of (largely commercially funded) snake oil.

I’m not convinced this is a new dynamic in the New Media Age: even though the distribution of megaphones remains highly uneven, does the simple fact that more megaphones are available and used increase or reduce the amount of snake oil in the world?

My comment:

I was thinking about how there always used to be inaccurate information spread within social groups, but since it was hard to dip into those groups we couldn’t “see” or “hear” about the inaccuracies and faulty logic; but now we can. I always try to think about if the behaviour is truly different, or if we’re just now more aware of what’s always existed.

I’m not sure; but I have little doubt that true reason is a difficult strategy for mass media to pursue. In an era where traditional printed media struggles to be the best way to aggregate and distribute news and analysis, how many printed media outlets reach a wide audience and are financially successful using strategies based on reason, discourse and non-polarized positions?

Can a shift in demand reshape the economics of media?
When easy answers sell, polarized positions become good business strategies and nuanced thought loses out.

But need these always be dominant strategies?

Technological change creates cultural change; the changing technology behind media and communication is obvious, but less obvious is how technological change has forced society to re-consider the role and meaning of media in our world. As our relationship to media changes, is there any wonder that we are confused over how to define a “journalist”, a “photographer” or a “professional”?

Can cultural shifts create more enduring changes than technology? For example, if we demand more nuance, more love, more discourse, more thought and more authentic value, can humanity reshape the economics of media?

Updated July 16th: A nuanced take on “free” by Bill Gurley (thanks to Tom Armstrong for the pointer).

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  • As simple answers continue to disappoint one can only hope that the pendulum will swing to allow fuller discourse. This is a nicer layer to add to the 'Free' debate, since the impact of blogs and other web communication devices are having such a devastating effect on traditional journalistic enterprises. The ability of web sites to to dig deeper into subjects, debate, and inform seems to be an antidote for what passes for debate on cable for those who chose to be cured. At some point I have to hope the world would grow tired of watching folks yell past each other, though Jerry Springer might be proof of the opposite.
  • To continue to add a layer, add mass-market v. niche appeal; in today's culture, it makes financial sense (because of audience and revenue) for media outlets to adopt polarized positions because they are easier and simpler to spread.

    Niches are where the web shows its true power, aggregating people across boundaries impossible in different media economic structures.

    Free isn't a ubiquitous strategy (for example, Twitter and Facebook have vastly different cost structures [think pictures, video and expensive, rich media] and thus "free" should be applied very differently), nor is it the right strategy for all industry cycles or product growth / maturation curves; the real need right now is less theory. Debating whether it's right or wrong kinda misses the point about what to do about it (thus Maltoni's and Masnik's posts).

    But some part of me hopes that culture adapts to new economic opportunities to allow mass-market media to take a more nuanced approach. Yes, call me naive and optimistic, but I have hope. Until then, I would advise to avoid my methods of thought and communication :)
  • Before I get into looking at comments and reading the bevy of blog links and arguments back and forth I wanted to say thank you Taylor for this blog post. Here's my first response.

    "Can a shift in demand reshape the economics of media?
    When easy answers sell, polarized positions become good business strategies and nuanced thought loses out."

    Easy answers sell because of peoples reluctance to spend time investigating. It comes off cynical or pessimistic but the majority of people don't have the time, or don't want to bother spending the time, to investigate answers more deeply. Curiosity to investigate takes time and energy.

    Polarized positions and easy answers are built into the structures of power currently in place in politics, religion, education, and media (list could go on).

    Even in free or open models there are always structures of power with authority figures or tribe leaders or experts who possess more power even if the underlying platform is built on equality.
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